Suira-chan

DESIGN – Artist-Created Custom Collectibles

Each toy design is an original creation by the artist, crafted to offer fans a unique and limited-edition collectible. These exclusive designer toys are made with creativity and care, perfect for collectors and fans alike.

LAUNCH – 21-Day Pre-sale Campaign

Every campaign runs for 21 days. To enter production, it must reach the minimum pre-sale goal. If the goal isn’t met, all orders are fully refunded — no risk to supporters. Be part of bringing exclusive art toys to life!

MANUFACTURE – 2 to 2.5 Month Production Timeline

Once a campaign succeeds, the custom toys go into batch production. Our high-quality manufacturing process typically takes 2 to 2.5 months, ensuring each collectible meets premium standards before arriving at our warehouse.

SHIPPING – Worldwide Delivery & Real-Time Shipping Quote

After production and quality checks, your limited-edition toy is carefully packed and shipped directly to you. We offer worldwide delivery, and you can enter your shipping address at checkout to see the shipping cost and confirm whether we ship to your country.

🔸Materials:
Polyester, PP Cotton

🔸 Light Fabrics Need Gentle Love
Light-colored fabric may absorb dyes from dark clothing.
Avoid extended contact with black, red, or navy items.

🔸 Custom Designs May Include Dark Tones
Fan-designed plush may feature darker elements —
Don’t worry, your plush is clean and cuddle-ready.

🔸 Cleaning Tip: Got a Mark?
1. Dampen with warm water
2. Use baby soap or mild detergent
3. Let sit for 3–5 minutes, then gently scrub
4. Rinse and air dry (avoid direct sun)

🔸 Care Instructions
Machine wash cold, gentle cycle. Do not bleach. Hang to dry.

🔸Warning:
Please read all labels and warnings before use. Infants and toddlers must use under adult supervision.

💡 During checkout, you can enter your shipping address to view accurate shipping fees and confirm if delivery is available in your country.

SHIPPING – Production & Dispatch Timeline

Toys go into production after the campaign ends. The manufacturing process takes approximately 2 to 2.5 months, after which orders are prepared for shipping.

DELIVERY – Global Transit Times

Once shipped, delivery typically takes 7 to 15 business days. Depending on your location and local customs processing, it may take up to 30 business days for the package to arrive.

CUSTOMS & DUTIES – International Shipping Notice

Buyers are responsible for any customs duties, VAT, or import taxes charged by their country. We recommend checking with your local customs office if you're unsure.

Due To Local Regulations, Business Partnerships, And/Or Other Relevant Factors, Shipping Is Not Available To The Following Countries Or Regions:

Ascension Island

British Indian Ocean Territory

Crimea region of Ukraine

Cuba

Donetsk and Luhansk People's Republics in Ukraine (so-called)

Iran

North Korea

North Macedonia

Svalbard and Jan Mayen

Syria

Tristan da Cunha

U.S. Outlying Islands

Western Sahara

Returns
Given the custom nature of the toys being made, all sales are final and non-refundable.

Refund Policy Reminder

We process refunds in full for the original transaction amount. Please note that if your credit card has automatic currency conversion enabled, your bank may apply exchange rate differences or additional fees. These charges are not covered by us. To avoid such discrepancies, you may contact your bank to disable automatic currency conversion.

Refunds Policy
All sales are final and non-refundable. If a Campaign does not achieve its funding goal, all orders will be refunded within 3-7 business days. For damaged products, please contact us via Refund and Returns Policy page.